Privacy policy

Our Commitment to Your Privacy

At Paco's Pupps & Dogs, we respect your privacy and are committed to protecting your personal information. We only collect information that is necessary to provide our products and services, process your orders, communicate with you, and improve your shopping experience.

We will never sell your personal information to third parties. Where we share information with trusted service providers, including Shopify, payment processors, shipping providers, and marketing partners, we do so only to the extent necessary to operate our business and provide our services.

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. However, while we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is completely secure.

You may request access to, correction of, or deletion of your personal information by contacting us at any time. We aim to respond to all privacy-related enquiries within a reasonable timeframe.

If you are located in Australia and are dissatisfied with our response to a privacy complaint, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

By using our website and services, you acknowledge that your personal information may be processed by trusted third-party providers, including Shopify and associated service providers, in accordance with their applicable privacy policies and relevant laws.

We are committed to maintaining a transparent, secure, and trustworthy shopping experience for all of our customers and their pets.